When Does a Servant Leader Fuel the Service Fire? A Multilevel Model of Servant Leadership, Individual Motivational States, Group Competition Climate, and Customer Service Performance

 

Speaker  Zhi-Jun Chen, Assistant Professor, Shanghai University of Finance and Economics

TitleWhen Does a Servant Leader Fuel the Service Fire?

               A Multilevel   Model of Servant Leadership, Individual Motivational  States, Group Competition

              Climate, and Customer Service Performance
Time       13:30-15:00 Oct 15, 2012 Monday

Venue     Room 301 Shunde building

LanguageChinese/English

OrganizerDepartment of HR & OB